Address
132 Leichhardt Street, Spring Hill, QLD, 4000

To our valued customers,
Over recent months, we have experienced significant cost increases from our suppliers.
We have worked hard to absorb these rising expenses for as long as possible to avoid impacting our customers. Unfortunately, despite our best efforts, we are no longer able to continue taking on these additional costs. As a result, the price of some items has been adjusted to reflect the increased supplier charges.
We truly appreciate your understanding and ongoing support. If you have any questions regarding these changes, please feel free to reach out to our team.
It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
Orders can take anywhere between 3-6 weeks. Unfortunately we are unable to guarantee time of delivery. It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with Australia Post to ensure delivery occurs as soon as possible.
We will not be held liable for any loss or damage resulting from late delivery. Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
The Pharmacy Guild of Australia is a national employers’ organisation registered under the federal Fair Work Act 2009, with over 90 years of experience in representing and promoting the value of community pharmacy in the Australian health care system. Community pharmacies are a vital part of our national health system with the potential to make an even bigger contribution to the health of all Australians.
To learn more visit https://www.guild.org.au/about-us